Welcome to Corporate Collect Debit Order Collection System.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Corporate Collect’s relationship with you in relation to this website.

Corporate Collect is a product of Kianga Trading (Pty) Ltd.

The term ‘Corporate Collect’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Nelspruit, South Africa. Our company registration number is 2000/012170/07 . The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, Company, Email & Contact details. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of South Africa.

Corporate Collect Terms of Platform Use:

Certificate Reference:

As the signatory on this document, I declare that I am authorised to sign this document on behalf of the entity detailed above. I declare that I authorise Corporate Collect to deduct any amount that I am liable for, be it costs or for services rendered, that arise from this agreement, from my bank account. Not limited to this bank account only but to any other banking details I may reveal to Corporate Collect. I declare that I have the signing powers or have the authority to provide the right to debit the account mentioned above and/or all other accounts I update on the system profile. I understand that the debit order service comes at a cost to me and that corporate Collect will recover any funds owed to them by me, from the funds collected on my behalf. I understand that Corporate Collect submits a debit order to the bureau seven days prior to the required action date. Therefor any debit orders that need to be cancelled must be actioned on the system before this.

Corporate Collect undertakes to pay all funds collected on my behalf to my specified bank account within 3 working days of me submitting a Payout Request. All payouts to me will be the sum of the collected funds minus Corporate Collect fees as per my L3 Fees Certificate.

I understand that all service fees and costs may change. I understand that communication about these changes will happen by email to the email address I entered in the application. I accept the responsibility to ensure that this is a valid email account and understand that this account will be used for all formal communication with me. I accept that dispatching of information to this email account will be considered official.

I declare that I am authorising Corporate Collect to collect monies owed to me by my debtors. I understand that corporate Collect acts as an agent in this matter and that it is my full and total responsibility to ensure that all and any collections instructions submitted to the Corporate Collect system is legal and that I am entitled to do the collection. I understand that the ultimate responsibility to hold a legitimate mandate for the collections lies with me. Failures are billed for per item. A failure will be any instruction to collect that is returned by the ACB network to Corporate Collect.

I understand that there is a mandatory validation process in place at a fixed cost to me. This process is an elementary check to ensure that the bank information that is entered on the system is formatted correctly and is possibly correct. This does not imply that the bank account actually exists with the nominated branch or is still open. Therefore items cleared by the validation process may still fail due to collection prohibitions in the specific branch or on the specific account.

I understand that I have access to a more sophisticated verification process. This verification process confirms the correctness of the banking details and confirms that the applicant for the debit order is also the owner of the bank account. This is done by submitting the bank details and personal RSA ID number to the ACB network. This process restricts the opportunity for people to run debit order against accounts that do not belong to them. This verification service is available on a per item cost. This service is compulsory for all Call Centres.

Debit orders that fail for two consecutive months on a client’s account will in the system automatically disabling the individual debit order. I understand that it is my responsibility to confirm the clients banking details and capture a new debit order. Maintaining banking details of my clients is my responsibility.

If Corporate Collect fails to collect costs form me for any reason whatsoever I will be liable to pay all such fees.

I understand the importance of my system access credentials and that Corporate Collect carries no responsibility for the abuse of these credentials. I understand that user activity is tracked on the system and that it is my sole responsibility to ensure that my credentials are not used by someone else.

All parties to this agreement have the right to declare a breach of contract at any stage. If a breach is declared the details of the breach must be revealed to the other party. Upon receiving such a notice the other party must respond within seventy two hours. The party responsibly for the breach will have seven banking days to address the breach and rectify it.